FOR OUR MOST RECENT "ARROW TODAY" CUSTOMER NEWSLETTER...

Click Here. There is always something interesting going on at Arrow that our customers like to know about.

GREAT NEWS!
GreenEarth® cleaning has arrived at Arrow Fabricare
! What this means to YOU, our customer, is that your leather and suede garments are being treated even more gently than ever before possible! GreenEarth is a silicone-based processing solution that thoroughly cleans without the harsh chemicals that leave many leathers feeling "hard" to the touch. The other, and perhaps greater, benefit of GreenEarth is that the solution is non-polluting! Arrow, along with other progressive U.S. dry cleaners, is welcoming this new technology advancement both for customers and for the industry.


 

ARROW INTRODUCES SUEDE & NUBUCK HOME CARE KIT
Is your suede jacket suffering from elbows that shine? Elbows and cuffs of suede jackets are vulnerable to nap flattening. Nubuck, too, can develop a flat finish after a period of wear. Arrow's new Suede and Nubuck Kit ­ just $4.99! ­ is available by mail order with instructions to help you keep your garment looking good! The kit contains a bar spot remover plus a brush, along with the instructions on usage. The special bar will clean up light soil and spots either dry or wet by following the instructions. The kit will not restore nap that is missing due to excessive wear but it does a great job to re-invigorate the existing nap.

Click here for information or purchase.


A HOLIDAY TIP FOR YOUR FINE LEATHERS!
As you attend to social activities this holiday season, be vigilant about adhesive-backed name tags being attached to your leather jackets, shirts, purses or coats. The adhesive will remove most leather finishes, leaving your garment or accessory with an ugly 'adhesive blemish.' To properly remove the adhesive and refinish the affected area requires professional assistance.

For more information, about your leather garments, click here.

DID YOU KNOW?
Small businesses represent more than 99.7% of all employers, according to the U.S. Department of Labor (www.osha.gov). Small businesses also create more than 75% of net new jobs annually. Arrow is proud to have been a successful small business for the past 90 years!

MANUFACTURERS ON ARROW'S DOORSTEP!
Arrow is proof-positive that it doesn't matter where a business is located if it has a good reputation! This fall, several famous-name manufacturers have shipped large orders to Arrow to correct problems caused in the manufacturing process.

  • On an order of 3,400 leather-trimmed fabric coats, Arrow was able to correct a peeling finish on leather trim and return the order in time to meet the fall/winter retail sales season.
  • Another large order of leather coats was sent to Arrow to correct a leather spewing problem, where some of the leather's natural fats and oils surfaced, making the garments appear to be covered in an unattractive snowy residue. Arrow's Leathercare team treated hundreds of these garments and returned them to show room condition in time to meet the fall selling season.
  • A top-selling manufacturer sent us a quantity of shearling coats that had become soiled during the manufacturing process. When Arrow returned the finished order, we received telephoned kudos saying the shearlings "looked beautiful, like brand new!"
  • "Crocking" created a problem for another leather garment manufacturer who turned to Arrow to resolve the issue. When too much color saturates a new garment during the dye process, the excess color will rub off. This is known as "crocking" ­ and Arrow's Leathercare team provides topnotch crocking solutions.
  • Arrow's dry cleaning team receives a good share of manufacturing problems, too. A very large order of fleecewear arrived recently with color-bleed problems. The garments, designed for consumer washability, needed to be dry-cleaned to "set" the colors and to prevent the color-bleed.


It's amazing what Arrow and chemistry can do to correct manufacturing mistakes!

Do as thousand of Arrow customers have done.

Trust your garments and household items to the loving and protective care of Arrow Fabricare.

Every day...with every piece...Arrow cares.

FOR ANSWERS TO FREQUENTLY ASKED QUESTIONS (click below):

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Arrow Fabricare Services - 3838 Troost Avenue - Kansas City, MO 64109
| 1-800-54-ARROW/ Fax: 816-931-0300
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